Returns With an Original Sales Receipt

Items purchased online may be returned within 14 days after the invoice date for a merchandise exchange or a full refund based on the original form of payment.  Items must be unworn, tags attached, and returned in original packaging.  A return/exchange or even exchange does not serve as an original receipt.

Returns Without an Original Sales Receipt

Refunds are based on the current selling price.  Items must be unworn, tags attached, and returned in original packaging.  A merchandise exchange or store credit will be issued for all returns without a sales receipt within 30 days of purchase.

Sale/Clearance Item Returns

Items purchased online at sale price are final sale.  No returns or exchanges will be issued.

Holiday Policy

All items that are purchased online after November 15th may be returned until January 15th.  Full price items returned within normal 14 day period may be returned for store credit, merchandise exchange, or a full credit card refund.  Full price items returned outside the 14 day period may be returned for store credit or merchandise exchange only.  Items that are purchased on sale are final sale.

Returning or Exchanging Items by Mail

Follow these instructions to return any online purchase by mail:

1.  Returns should be sent to:

         Pink Magnolia

         9810 Clayton Rd.

         St. Louis, MO  63124

2.  List the item (s) that you are returning or exchanging on the invoice and note the reason.  Indicate if you would like us to credit the card used to place the order or issue a merchandise credit.  If you would like an exchange, let us know what you would like by noting the item, size, and print/color in the note section.  If you would like your exchanges sent to a different address, please note this on the form.

3.  Pack and seal your return items and the return form securely, in the original package.  Items must be unworn, tags attached, and returned in original packaging. 

4.  Packages must be returned prepaid.  We do not accept C.O.D. deliveries.  We strongly suggest insuring your return packages, Pink Magnolia is not responsible for lost packages.

Returning Items to the Pink Magnolia Store

You can return your Pink Magnolia online purchase to the Pink Magnolia store in person.  Please make sure to bring the original invoice, the credit card used for the original purchase, and the items you want to return.